1. Q: What is the sample policy? | |
Sample charge: we offer free existing samples 1-2pc. | |
Sample time: Normally 3-5 days, but should subject to your requirements. Sample charge can be paid by Pay Pal/Western Union. | |
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2. Q: What is the quality level? | |
A: Our products comply to the CE, Reach, BSCI, ISO9001 certifications. The products are under 100% inspection before packing and deliverying. | |
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3. Q: What is the minimum order quantity? | |
A: You can mix various models of 500 pcs based on our stock models . But if OEM, 500pcs/model. | |
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4. Q: Can I have my own designs? | |
A: Yes, we have our design team for you. | |
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5. Q: Can I put my own LOGO or design on the frames? Are they free? | |
A: Yes, customized logo and design are free based on a certain quantity. | |
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6. Q: What is the Production lead time? | |
A: The stock models would be delivered within 1 week after payment received. | |
For OEM order, the production time is around 45-100 days which depends on your requirements. | |
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7. Q: What about the warranty? | |
A: Our products are checked and well packed before delivery. But to avoid any subsequent trouble regarding quality issue, we suggest that you check the products once you receive them, and let us know the details if any defects, finally we will find a solution accordingly. | |
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8. Q: What is the payment terms? | |
A: T/T, L/C, Pay Pal, Western Union, etc. | |
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9. Q: What is the method of shippment? | |
A: For small quantity,we suggest using express (such as Fedex, TNT, DHL, UPS). | |
For large volumn goods, Sea or Air Cargo is available. Such as FOB, CIF, DDU, DDP, etc. | |